HOW IT WORKS

A regular Pilates practice is suggested to get the full benefits. 

2-3 times a week is ideal. 

It is with this in mind that the packs were created. 

-It helps with consistency.

-It will keep you committed.

-It will give you access to a variety of sessions.

-It is economically beneficial.

-The packs are kept at 5 to reduce the large upfront payments.

-The packs can be modified if necessary. This must be approved and done by MEP.

-Clients can cancel a session up to 24 hrs prior to the scheduled appointment for it to carry over to the following week. A last-minute cancellation will result in a full cancellation fee equivalent to the cost of the booked session. 

-MEP uses Bookings Essential to schedule and manage bookings.

-All purchase of packs can be done via MEP booking system or by clicking on the above "buy now" link related to the package of interest using a credit card.

-EFT , Paypal and Square payments are possible upon request and approval by MEP.

-All clients have direct access to their personal account in MEP booking system in order to manage payments and attendance.

-All prices include GST.

-Packs or single session must be purchased prior to attendance of a class. 

-MEP reserves it rights to not teach a client that has not paid prior to its session or is constantly late in payments.

-MEP requires that all new clients have completed at least an initial appointment prior to moving into groups. 

-MEP reserves the right to restrict the group access for health & safety reasons to a client.

-ME Pilates does not offer classes on a casual basis.

-Small Group Classes require a minimum of 2 clients for the class to run. In the event that a class is down to 1 participant, the client remaining will be given the option to reschedule or upgrade to a private session. This will be done at least 24-hr prior or more depending on the situation.

-A regular session attendance can be rescheduled occasionally to accomodate as long as it is discussed prior to the event with Eve.

-Respectful behaviour is a priority. MEP reserves the rights to terminate participation of a client in instance of unacceptable behaviour.

-All purchased packs have a 6-week expiry. 

-Single session purchases have a 2-week expiry.

-Clients are expected to manage their own regular bookings via their personal access in Bookings Essential. This is mainly referring to cancellations. MEP is happy to assist if necessary. 

-All last-minute cancellations are to be directly communicated to MEP.

-All booked sessions must be cancelled within 24 hours of the scheduled session either via email, in person, by telephone or by text.

-Cancellations made out of this time frame will be charged as a Late 

Cancellation at the full cost of the booked session. 

-ALL Late Cancellation/No Show appointments are charged at full rate. 

-A pack session will remain valid when a cancellation is made within the required time frame (see above). 

-Packs will not be refunded or extended after 3 months of purchase unless otherwise agreed by MEP.